March can be an unpredictable month at SGS. You can see daffodils in the garden and along the verges, but the mornings are still very chilly. Christmas feels a long, long time ago! This winter has been the busiest ever for SGS. We’ve serviced, maintained and installed more boilers than we ever have before.
One of the key topics that seems to be raising its head more and more in our industry is the choice customers have between local and national companies. Here are our ideas on why it’s always best to go local when looking for a service:
On Hand to Help
Working with a company in the local area means they are never far away should you need their services. This has many benefits, including potentially lower travel costs and quick response times should you need help with a faulty appliance urgently!
Local tradespeople will have a personal knowledge of the area, which can save a lot of time if your house is tricky to find, or the roads are hard to navigate. Who knows, your SGS engineer may even live nearby making it quick and easy for them to come and help you out in a boiler emergency.
Local businesses are able to provide a more personal, individual customer service than massive corporations. You can pop in to our office and see the face behind the company, our kettle is always on! Their customer services team will be all based in the same space, so there’s no being bounced around the country between different departments.
Businesses working in your local area thrive on word-of-mouth reviews and referrals. By choosing a local heating and electrical company, you are choosing someone that is recommended by friends, family, and neighbours that you trust.
Local businesses often work alongside each other in your community, supporting independent tradespeople and a vibrant, diverse marketplace. SGS are a local, family-run business who employ local engineers. This means they can often give you great recommendations, and source materials directly from trusted suppliers.
With these amazing benefits in mind, if you’re considering a new boiler installation, or you’re due an annual boiler service get in touch with your trusted local experts in all things heating and electrical!