We always ensure that our business is accessible to our customers by allowing appropriate space and facilities for all.
We recognise that some of our customers may require additional services and will aim to provide these when asked for and is deemed reasonable.
SGS’s philosophy of inclusion and sustainability extends to all. We respect the rights of individuals we work with and work for and wish to provide the best experience possible from our company. These are the underlying principles and approaches to Access for All.
In order to achieve Access for All, SGS:
- Have a rolling programme of improvements that are identified and prioritised by customer and employees.
- Give due consideration to existing legislation covering discrimination based on grounds of disability, published access guidance and recognised good practice, developments and the creation and delivery of new goods and services.
- Provide appropriate training and briefing to all staff who have the ability to affect compliance with this policy. This will be extended to third parties where appropriate and necessary.
Provide information to customers upon accessing our sites, goods and services in a manner that best enables them to use our business and services appropriately.
Provide reasonable additional adaptations where appropriate to individual guests’ needs.
Approved January 2022
Mike Fone, Owner and Managing Director
Tim Lever, Commercial Director,
Mark Harris, Operations Director
Scott Jackson, Finance Manager
Bex Fone, Director