Customer Services Administrator

Great opportunity to join the Customer Services team at award winning SGS.

Customer Services Administrator

Due to continued growth of the company over the last few years, SGS are currently looking to recruit a Customer Service Administrator to join a well-established and growing local company.

SGS Heating & Electrical is a well-established heating, plumbing & electrical company based in Salisbury, Wiltshire. Our service offering covers all heating, plumbing and electrical solutions needed in a home or business, as well as providing Renewable and Solar PV systems + full bathroom and kitchen installations.

The role sits within our Customer Services Team and would be extremely varied, but the key tasks would include:

  • Dealing with enquiries from customer and clients by phone and e-mail, capturing relevant details to input into our CRM system.
  • Liaising with customers, suppliers and engineers to set up jobs, provide order numbers and book diary events.
  • The suitable candidate will possess IT, literacy and numerical skills with an eye for detail.
  • Training can be provided to the successful applicant.

Desirable skills and experience to include:

  • Previous Customer Services role would be advantageous.
  • Good communication skills with the ability to work alongside other people inside and outside the business.
  • Strong attention to detail is essential.
  • Used to working to a program of works and to deadlines.
  • Organised with the ability to prioritise own workload and work proactively.
  • Living within a commutable distance of Salisbury.

The benefits of working for SGS include:

A salary ranging between £22,000 and £26,000 (Negotiable)
Commission Pay that supports business growth
Bonus Scheme for achieving objectives and KPIs
Access to a Company Pension Scheme
Employee discount on SGS services and solutions
21 day holiday entitlement plus UK bank holidays
Onsite Parking

More than just a job

​​​​​​​The work we do at SGS helps to make life better for people. We offer a career that supports you and can transform you both professionally and personally.

Freeing your talent

We strive to find the best talent to work at SGS. We always encourage our employees to be the best they can be and work with thought leadership and inspiration.

Fulfilling your goals

​​​​​​​The work we do daily contributes to a more innovative, healthy and sustainable environment. When your work and personal lives align, you reach your goals.

Apply now

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